Here are answers to the most popular questions we get.

Q. Who is FrightShop?

A. With warehouses in Northern California and North Carolina, FrightShop is America's Halloween Headquarters from coast to coast! Shopping for Halloween is now as easy as point-and-click. No need to wad through costumes and used masks at your local "mart" store. Here at FrightShop you get brand new items shipped directly to your door. Since we are open all year, our prices can be lower than other stores that only sell during the Halloween season. We're your source to quench your Halloween craving anytime of the year!

Q.  Do you sell Halloween items all year?

A. You bet we do! We supply the country with Halloween related props all year long. This includes props for school and universities, television production companies, the movies and film industry, and more!  Not only that, but you would think that new items would only be coming out during September/October. We actually get new and cool stuff all year

Q.  Who is SpookyShop.com?

A. SpookyShop.com is still FrightShop. We own several domain names just because we though they were cool. We might put them to use someday, but right now they all link to our site. The domain names we own are:

http://www.frightshop.com
http://www.frightshop.net
http://www.frightshop.org
http://www.fright-shop.com
http://www.thefrightshop.com
http://www.spookyshop.com

Q. Do you sell other stuff besides Halloween items?

A. Yes, we do. We are always adding new items to our online store. Make sure to check back frequently! Also, if you know of any new products that we should put up, let us know by going to the suggest a product page.

Q.  Will I have to wait months to get my stuff that I order?

A.  We hope not! Actually, besides having low prices, we pride ourselves in being able to get merchandise out to our customers as fast as we can. Provided that everything is in stock at the moment and there are no special order items in your order, and a payment is made with a credit card or PayPal™; we will then ship the next business day and you should get it in three to seven days! We will let you know though by e-mail if there are any problems or concerns that we see with a particular item.  Sometimes things fly out of our warehouse and they are hard to keep stocked.  We will try our best to let you know about all those.

Q. What if I don't like what I bought?

A. We know the Internet is a new tool to buy items with. In order to make everyone happy, we've made a very fair policy on returning goods. It's easy and offers you, the customer, a lot of time to try out your items. View our complete return policy for more detailed information.

Q. Do you have a print catalog you can send me?

A. We usually have a yearly Halloween catalog that comes out a few months before the Halloween season of the current year. We offer these catalogs for free to our previous customers and to those who request them through our online catalog request form.  During the rest of the year, we continue to mail specials and coupons to those on our mailing list.

Q. I really like your site. Do you have a banner I can put on my website?

A. We do! And we'd love you to add it! We'll even return the favor and add your link or banner to our cool links section if you have a Halloween related website. Visit our Link Exchange page for easy to follow instructions on adding a banner!